GPT-4 & Claude
Built On Your Data

The two models most of our work runs on. We pick the one that suits the job, train it on your own business data, products and tone of voice, and show you what it costs before anything is built.

3,000+ Websites Delivered
16 Years Experience
<3s Load Times
🧠 Model SetupExample
ModelGPT-4
Trained onYour products, FAQs, tone
Connected toYour CRM
Monthly costFixed
See how it answers →
✓ Authority Design ✓ Enquiry Focused ✓ Compliance Ready ✓ Mobile-First ✓ UK Hosted

The Problem

Choosing A Model Shouldn’t Be Your Problem

Most businesses are asked to pick an AI model before anyone has explained what the choice actually changes. The answer depends on the work, not on the badge.

⚠

Model Confusion

GPT-4, Claude, Llama, open weights. The names tell you nothing about which one answers your customers well, and the wrong pick costs you either accuracy or money every month.

⚠

Untrained Out Of The Box

A model with no knowledge of your business answers like a search engine. It has to be trained on your products, your FAQs and the way you talk to people.

⚠

Runaway Costs

Usage priced per token is a bill nobody can forecast. Without a cap and the right model for the task, a quiet month and a busy one look nothing alike.

⚠

No Way To Check It

If you cannot see what it told a customer, you cannot correct it. Most deployments have no transcript and no way to improve the answers.

What We Build

Built On The Model That Suits The Work

We build on GPT-4 or Claude, trained on your business data, products, FAQs and tone of voice, then tested thoroughly before it speaks to anyone.

🧠

Model Selection

We pick GPT-4 or Claude on what the job needs — reasoning, speed, context length or cost — and tell you plainly why, in writing, before we build.

📚

Trained On Your Data

Your products, your FAQs, your documents and your tone of voice. It answers as your business, not as a general-purpose assistant.

🔌

Connected To Your Systems

A model on its own can only talk. Connected to your CRM it can look something up, book something in and hand over to a person at the right moment.

💷

Fixed Monthly Price

No per-token bill to forecast. You know what it costs before it is built and the figure does not move with a busy month.

📝

Every Answer Recorded

A full transcript of what it said to whom. That is how the answers get better, and how you know it is not making things up.

🔄

Swapped When It Pays To

Models change every few months. When a better or cheaper one suits your job we move you onto it — it is the same build underneath.

Our Process

How We Build On GPT-4 or Claude

  1. 01

    Discovery

    We learn what it has to answer, who is asking and what a good answer looks like. That decides the model, not the other way round.

  2. 02

    Build & Train

    We build it on GPT-4 or Claude, train it on your business data, products, FAQs and tone of voice, then test it thoroughly.

  3. 03

    Connect & Test

    We wire it to your CRM and the systems it needs to read, and run it against real questions before anyone outside sees it.

  4. 04

    Launch & Improve

    It goes live, you get the transcripts, and we tune the answers on what people actually ask rather than what we guessed.

model-config.json
{
"model": "GPT-4",
"trained_on": ["products","faqs","tone"],
"connected_to": "your CRM",
"transcripts": true,
"pricing": "fixed monthly"
}

Our Work

Recent Responsive Projects

View All Work →
🔒 sparkstransport.co.uk
Sparks Transport logistics website by Mediatopia Bristol
Logistics

Sparks Transport

🔒 croydebay.co.uk
Croyde Bay holiday rentals website by Mediatopia Bristol
Holiday Rentals

Croyde Bay

🔒 chongz.co.uk
Chongz online shop by Mediatopia Bristol
Online Shop

Chongz

Common Questions

Common Questions About GPT-4 & Claude

In practice: Claude tends to hold a longer document in its head and writes in a steadier tone; GPT-4 is quicker on short exchanges and has wider tooling around it. We pick on what your job needs and tell you why in writing.
Whichever answers your questions best in testing. For most small businesses a GPT-powered bot connected to their CRM gives the best balance of capability and cost, which is what we say on our chatbot page, but we test both against your own content before deciding.
Yes. Your products, FAQs, documents and tone of voice. An untrained model answers like a search engine, which is not what anybody wants on their own website.
We move you onto it if it is better or cheaper for your job. The build underneath does not change, so a model swap is a change we make rather than a project you pay for again.
No. Your content is used to answer your customers' questions, not folded back into a public model. If you need it kept entirely inside your own infrastructure, that is private deployment.
Start Your Project

Let's Build Something
That Actually Works.

Book a free consultation. We will review your current setup, identify quick wins, and give you a clear proposal with fixed pricing. No obligation.

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