Online Support

A dedicated support team, just for you...

Website maintenance, management and problem-solving with a fantastic customer service guarantee...
 

Mediatopia offers an affordable and professional way of supporting your website and online business.

Even the smallest problems can affect your website's performance, and with a support contract you can be safe in the knowledge that we will fix these problems immediately.

Or, perhaps you want to make graphical changes to your website's appearance, or even change some text. Maybe you would like to add some extra functionality.

With a support contract there’s no need for quotes to be written and accepted as you’ve already purchased the required time needed to carry out the required work!

What do I get in a Support Package?

With a support package you are buying your annual hosting and the ability to have additional maintenance and changes made to your site on request and at reduced rates.

Support packages are made up from all the standard features included in a basic hosting package, PLUS, an amount of TUBS(Time Unit Based Support).